Privacy Policy


(a) The customer authorises Coal Pit Wines and its agents to collect, retain and use information about the customer from any relevant source in accordance with this clause.

(b) Coal Pit Wines agrees only to use personal information collected about a customer for the purposes connected with, the supply of services to the customer, marketing purposes and/or statistical analysis, and as otherwise set out in this clause.

(c) The customer acknowledges that Coal Pit Wines may provide its employees, contractors and/or agents with the customer's personal information for the purposes connected with the supply of services to or on behalf of the customer. Coal Pit Wines may also disclose personal information to a third party in relation to any proposed purchase or acquisition of its business. 

(d) Coal Pit Wines will provide the customer with access to the information held by Coal Pit Wines in relation to that customer.

(e) Coal Pit Wines shall hold customer information in accordance with the Principles of the Privacy Act and no customer information shall be disclosed to any third party (other than in accordance with clause 5(c) above) without the permission of the customer or unless Coal Pit Wines is required by law to disclose such information.

(f) The customer has the right to request access to and correction of any personal information held by Coal Pit Wines. If you would like to exercise these rights, please email us at

(g) When you visit this website, Coal Pit Wines may use automated technology (such as usage monitoring software, cookies, and sessions) to collect and store certain information about your visit, including (without limitation): the IP address and domain name used by your computer to connect to the Internet; the operating system and the browser your computer uses, and any search engine used to access this website; the date and time you are visiting; the pages you visit; and any other information you expressly provide (such as your name, email address, postal address, and telephone number).  

We may contact you directly to gather more extensive information if we are concerned, for example, about abnormal website usage patterns or website security breaches.